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Oct 01

Just read an interesting article on AdAge today, which talks about a sharp decline in percentage of users who click on online display ads. Couple this with recent numbers of online ad spend decline and you’ve got yourself a pretty scary picture of the state of content monetization. But is it really?

Semi, or unrelated display ads, are not like other links on the page. They usually bring no utility or immediate value to users; more like “content high jacking” than “content monetization”. It’s no surprise then that people are fed up with this noise. We do still click on things  - to get to more relevant content - so click-through is not dead, just getting smarter.

I think it’s got something to do with the packaging. When we visit web pages we very easily separate between “content” and “noise”.  The former is what we came in for, while the latter is what we have to put up with because we are not willing to pay for the real content. We’re obviously less likely to click on the “noise” which drives its price down, making it even more difficult for good content providers to survive. It’s not the underlying content though, it’s the ineffective way of associating the message with a call-for-action.

One of the main reasons for this, I believe, is the lack of relevance due to weak contextual association. In order to have an effective “participation” from viewers, one has to bring closer the enabler (primary content) and the CFA or ad (secondary content). There are two dimensions to this. The first one is space: if it’s relevant to the content then couple it with the content, don’t just throw it into the same container (page) and expect the two messages to stick. The second is time: most content is fundamentally linear (text you read through, video you watch though, or audio you listen to) and comprises of lots of smaller pieces of information (a sentence, a frame in a video or segment of audio). It is those pieces, rather than the big piece, that could be monetized, just like hypertext links to relevant/contextual content are being followed.

The ultimate goal is to personalize this, to get the right message delivered to the right person at the right time in the right context. Lots of progress is being made towards these goals by my company (Overlay.TV) and others.

Click-through is not dead, it’s just getting smarter.

[Orginally posted at  http://kishkush.com/2009/10/01/is-click-through-really-dead/]

  • Confused reader
    Read the same article and was looking for dialogue on it...but where in the article does it talk about click-through rate? The article outlines a different issue centering on the % of total audience who click (more like a households metric than an engagement metric). CTR is the measure of the number of clicks/number of views.
  • nadavzin
    Thanks ‘Confused reader’ - point taken. I have updated the reference in the opening paragraph.

    The point I am trying to make is that there is a good reason why click-through (whether ‘rate’ or ‘tendency’, whichever level you are measuring) is declining, which is mainly the maturity of web users as content consumers and the strategies they are starting to employ to handle the ever increasing noise.

    To combat, for lack of a better word, this problem (from an advertiser stand point) and to actually deliver useful service to prospects and consumers, marketers need to go back to basic on *how* to increase message effectiveness. It is no longer enough to associate an ad with a page, just as it would be ridiculous to do so at a site level. Real effectiveness almost always capitalizes on context, and linear content (especially in the retail video space where Overlay.TV plays) provides many challenges and opportunities in handling dynamic context.
  • Not quite as confused anymore
    I agree that the overall rate is declining because of user maturity in part, but I think moreson its the general amount of bad content, crappy websites, UGC nonsense, ad network and Adsense garbage out there. Interesting that depending on which data you look at, fraudulent clicks now massively surpass legitimate clicks.

    I like what Choicestream is doing in this space for retailers as well. Creating custom call-to-action based on broad shopping and surfing history has shown considerable lift.

    "It's better to burn out than it is to fade."
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